Privacy Policy
Effective Date: November 2, 2026
SHIFT Junk Removal (“SHIFT.”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, www.shiftjunkremoval.com, contact us, or request our junk removal services.
1. Information We Collect
We may collect personal information that you voluntarily provide when using our website or contacting us, including:
Your name.
Email address.
Phone number.
Property or service address.
Details about the junk removal or cleanout services you require.
Any additional information you choose to provide through our contact or quote request forms.
We may also automatically collect certain technical information when you visit our website, including:
IP address.
Browser type and device information.
Pages visited and time spent on our website.
Website usage and interaction information.
General location information based on your IP address.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Responding to enquiries and quote requests.
Providing junk removal and cleanout services.
Contacting you about scheduled services or appointments.
Communicating important service-related information.
Improving our website and customer experience.
Maintaining website security and preventing fraudulent activity.
Complying with applicable legal obligations.
We will not use your personal information for purposes unrelated to the reasons it was collected without an appropriate legal basis or your consent where required.
3. Sharing Your Information
SHIFT Junk Removal does not sell your personal information for money.
We may share certain information with trusted third-party service providers when necessary to operate our business and provide our services.
These may include:
Website hosting and website maintenance providers.
Website analytics services.
Email and communication service providers.
Customer management and scheduling tools.
Other service providers who assist us with our business operations.
These providers may process information on our behalf in accordance with their own applicable privacy policies and contractual obligations.
We may also disclose information when required by law, to respond to lawful requests, or to protect our legal rights and business interests.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve website functionality and understand visitor behaviour.
Cookies are small text files stored on your device when you visit a website.
We may use cookies and tracking technologies for purposes such as:
Remembering website preferences.
Understanding how visitors use our website.
Improving website performance and user experience.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how parts of our website function.
Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
5. Data Security
We take reasonable measures to protect the personal information submitted through our website and business communication channels.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted over the internet.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes and comply with applicable legal requirements.
When information is no longer required, we take reasonable steps to securely delete or dispose of it.
7. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include requesting access to, correction of or deletion of personal information we hold about you.
You may also have the right to object to or restrict certain uses of your information, where applicable.
To submit a privacy-related request, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of websites that we do not operate.
We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our website and services are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected without appropriate parental consent, we will take reasonable steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology or applicable laws.
Any updates will be published on this page, and the effective date will be revised accordingly.
We encourage visitors to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
SHIFT Junk Removal
Website: https://www.shiftjunkremoval.com
Email: hello@shiftjunkremoval.com